About VCS Products Pty Ltd Timber

Good quality timber is dried correctly for West Australian conditions. Not all timbers suit the local climate and are therefore excluded from the list. Machining quality is important and we regularly check the machining processes. All timbers priced are Standard & Better Grade being 80% select & 20& feature grade which in our experience offers the best appearance & value for money.

About VCS Products Pty Ltd Supply Only

Our supply only prices are plus delivery which is charged according to freight costs. There must always be someone on site to receive the goods.

About VCS Products Pty Ltd Installation

Our preferred option is DIRECT FIX to concrete. This is a proven system and carries a 6 year structural warranty. We use a SIKA MB moisture barrier [156] and then use SIKA T55 adhesive to fix the floor. This allows for natural timber movement. The timber is then sanded 1 coarse, 2 medium, 3 fine, 4 fine, 5 conditioning pad. The coating used is Bona top-of-the-line Traffic coating. [50-70% tougher than alternatives] Door trims, skirting, beading etc is extra. Payment is via the VCS Products Pty Ltd schedule. Maintenance products are part of the installation package being floor felts, timber floor cleaner & mop. VCS Products Pty Ltd must have clear access [no trades working around or on top] and the power must be on to the site. There must be close site access. VCS Products Pty Ltd reserves the right to call a site meeting if any terms are unable to be met.

VCS Products Pty Ltd Special Services

VCS Products Pty Ltd can manufacture, supply & install a purpose made feature to the floor. This is made using up to 4 timbers and is a hand made feature. Usually either a square or circular feature there are several on show in our offices. Prices for standard patterns are:

VCS Products Pty Ltd reserves the right to approve the choice of timbers as not all possibilities are compatible.

VCS Products Pty Ltd Stairs

VCS Products Pty Ltd can manufacture, supply and install solid timber steps and facias complete with fully finished trim. As a staircase is a prime feature this can be very special. All stairs are quoted as a separate part of the job. Given the poor quality of form work that we often have to work with a site inspection confirms the order. VCS Products Pty Ltd reserves the right to call a site meeting once the site has been inspected.

Terms & Conditions

All quotations are supplied complete with the VCS Products Pty Ltd terms and conditions document and a payment schedule. VCS Products Pty Ltd fully warrants the installation structurally however this warranty does not cover items usually covered in insurance policies and outside the direct control of VCS Products Pty Ltd.

When a date is set for installation this is binding on both parties and VCS Products Pty Ltd reserves the right to re-schedule an installation to suit the VCS Products Pty Ltd work schedule should we not gain access on the pre-agreed date.

With supply only VCS Products Pty Ltd re-state that there must be someone on site to receive the timber when it is shipped. Our carriers will not leave timber where there is no-one to sign for it and we will not be liable for the additional costs.

Standard Terms & Conditions of Trade

Timber

Timber is a natural product and prone to wide colour variations. This is a natural feature of timber and while VCS Products Pty Ltd make every effort to acquaint the purchaser with this variation it is incumbent upon the purchaser to be familiar with the product being purchased. Timber hardness ratings are by the universal Janka scale and are indicative only. Timber is kiln dried to Australian conditions. Timber is machined to Australian Standards. VCS Products Pty Ltd standard grade is Standard & better being 80% select and 20% natural. Lesser grades are available and this is reflected in both appearance and price.

Delivery

Timber is delivered to site and stored in a dry location. There must always be someone on site to take delivery of timber. There must be a secure location for storage. Delivery is usually quoted as an extra.

Site

Where VCS Products Pty Ltd organize installation the site must be in a condition as determined by VCS Products Pty Ltd for the installation to occur. We require clear access. [Defined as no trades having access to site during installation through to the fully sanded and sealed product.] Power must be directly on to the building. All windows, doors, frames & fittings must be installed. All external window and door fittings must be installed and sealed around the frame to ensure no sand, dust or moisture ingress to the site. Any such ingress is not the responsibility of VCS Products Pty Ltd.

Installation

VCS Products Pty Ltd have a standard installation policy. 1.0 All slabs are sealed using SIKA 156 moisture barrier. A moisture barrier is essential to the long term life of the floor. VCS Products Pty Ltd will not enter into a contract to supply a floor without a moisture barrier.

1.01

Timber is directly fixed to the concrete using SIKA T55 or T53 as deemed by VCS Products Pty Ltd. This limits height differences to a minimum. The system used is combination fixing which includes pins and adhesive.

1.02

The timber is installed to make best use of the area given that rooms are not square and concrete is never level. There will be wasted timber and this waste belongs to VCS Products Pty Ltd. However we will use the best possible combination of lengths in the floor.

1.03

Due to the unevenness of the concrete slab there may be some spots in the finished floor that sound slightly hollow but these are not as defect unless they are directly beneath an end join. VCS Products Pty Ltd will deem this a defect if such occurs despite the fact that concrete levels are outside our control and take every step to correct such. Hollow spots are not a structural defect however we will make every effort to minimize these.

1.04

Timber direction is determined in discussion with the client. VCS Products Pty Ltd will not enter into discussion on timber direction if, after installation, the client has a change of thought; note VCS Products Pty Ltd will make an industry recommendation and in good faith accept the customer’s stated wish as final prior to installation.

1.05

Timber is placed on-site 2weeks prior to installation. Timber is supplied with an invoice which should be settled prior to installation.

1.06

Timber is supplied with a certificate of test. The timber is always kiln dried and we specify tongue and groove for all direct installation.

1.07

Installation of the job is completed in the time frame defined in our quotation. VCS Products Pty Ltd will enter into no discussion to install the job more quickly. Timber must be installed with time and care and the time taken ensures that the VCS Products Pty Ltd standard and quality controls are met.

1.08

The floor will be left for up to one week prior to sanding depending on timber species. During this time no trades must be allowed on site. Where this requirement is not met and the floor is damaged, has spills over, requires cleaning and/or requires additional sanding activity or additives a surcharge of $300.00 will apply.

1.09

Sanding & Finishing follows a fixed system dependant on the needs of the timber and is determined by VCS Products Pty Ltd. The floor is always level sanded and taken through to fully fine sanded. This includes three rotary fine sanding stages including a conditioning pad.

1.10

Finishing is using the Industry Best Product BONA TRAFFIC which is the toughest and most natural looking floor finish available. The coating requires 1 coat of Prime and 2 coats of Traffic. Occasionally there are timbers that require a different primer and this may be used. Where a different finishing system is required such as oil, solvent based gloss or oil modified finish a surcharge will apply subject to the actual cost difference of the finishes and the use of any safety equipment.

1.11

Coatings will always be applied as directed by the coating manufacturer. The final appearance of the finish will be hand-finished. There may be some small surface defects such as slight nibs however these will be minimal; these are a direct result of site conditions and temperature/humidity variations and beyond our control. We will take any reasonable measure to minimize any such effects. Any quality control measures involve assessing the floor when viewed from a standing position.

1.12

Down lights are a factor that should be considered carefully when looking at a timber floor. Down lights show up the sanding stage of the job, especially the rotary stage. We make every effort to minimize any rotary marks however it is impossible to lose these entirely.

1.13

If an alternative method of installation is required such as plank-on-ply the principles as outlined above hold true where they apply however there will be additional stages specified in the quotation.

1.14

All trims and beadings are quoted as extras.

For Bamboo

All bamboo installations use bamboo in A Grade or B/Lengths as quoted. Items 1.00, 1.01, 1.02, 1.03, 1.04, 1.05, 1.06, 1.07 & 114 apply.

Additionally as bamboo is pre-finished it is cleaned after installation using a rotary polisher and light cleaning fluid.

Payment Schedule

For Supply only our terms are strictly C.O.D. or prior to delivery.

For Supply & Installation our terms are as follows. 10% of full contract price deposit on accepting the contract and setting the time of installation to completion. 50% of the full contract price when timber is delivered to site. 20% of the full contract price after installation. Balance on completion and supply of cleaning and maintenance kit.